iHealth's integrated suite of services includes:
- A secure, standards-based Personal Health Record (PHR), available via the Internet and under the control of the patient. It includes:
- The ability for patients to grant access privileges to their health record to whomever they chose, including family members, new clinicians, emergency personnel, etc., with an audit trail provided so they know who has viewed their record.
- A wallet card that provides basic identification and emergency contact information along with easy access to the patient's PHR.
- Automated patient education programs and reminders specific to the patient's medications and conditions, developed together with medical specialty societies; government agencies including the FDA and the CDC, patient advocacy groups including the American Heart Association and the American Cancer Society, and other nationally recognized experts.
- Interactive Health Risk Assessment with integrated patient education programs.
- Branded iHealthCard that provides immediate access to the PHR.
- Automatic delivery of FDA safety warnings and product recalls specific to the patient's medications.
- Patient — Clinician Secure Email, including prescription renewals, appointment requests, and Online Consultation.
- Integration with third parties to assist patients in maintaining their PHR, including EMR and practice management systems, health plans (claims data), hospital systems, etc.
- Privacy and data use governance by the iHealth Alliance, a healthcare not-for-profit organization with representatives from medical societies, patient safety groups, and others.
- Proven and effective patient engagement — delivered within the patient-provider relationship.
- The only patient-centric, fully transportable, interactive PHR system that includes a broad array of integrated personal health applications proven to engage patients and impact their behavior.
- Fully implements HHS vision of replacing medical clipboards with online registration and transportable personal health records for consumers.
- The rare service proven to successfully engage outpatient community-based physicians by offering them enhanced office efficiency, decreased liability, improved patient care and communication, and a clear return on investment — it is currently offered by tens of thousands of independent community-based physicians.
- It's the largest and most experienced online physician network in the U.S., with active use in all 50 States, Puerto Rico and the District of Columbia.
- Provides a unique, cohesive, comprehensive toolset for ALL stakeholders in healthcare — patients, their doctors, hospitals and nursing homes, allied professionals and other caregivers, health plans and employers — virtually anyone who has a role in attending to the healthcare needs of an individual — the first and only one of its kind available in the market!