| Technical Support iHealthRecord service representatives are available for assistance via email at ihealthrecord@medem.com, or you can call 1.877.926.3336, Monday through Friday from 8:00am to 5:00pm PST. |
| The iHealthRecord has been developed in partnership with the iHealth Alliance. The iHealth Alliance oversees privacy and security for the iHealthRecord-so you know your health information is in good hands. Medem, founded by the AMA and the nation's leading medical societies, provides the technology and customer support services for the iHealthRecord. |
| More information about Medem |
Find Answers
The best place to find answers to questions about creating/using the iHealthRecord. You can search the database by keyword or phrase.
Contact an iHealthRecord service representative with questions about creating/using an iHealthRecord at ihealthrecord@medem.com.
* IHealthRecord service representatives are unable to answer individual consumer health inquiries. Please contact your primary care physician for professional medical advice, diagnosis or treatment.
Check out all the available support for the iHealthRecord.
Browser Support
The iHealthRecord works best when used with Microsoft Internet Explorer Version 6 and 7 or Firefox Version 3. Both browsers support the 128-bit security encryption level required to access all the features of the iHealthRecord.
